Privacy Policy

Last Updated: Sept. 2025

Brazos Home Services (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you visit www.brazosplumbing.com.

Information We Collect

We may collect the following information when you interact with our website:

  • Name, phone number, and email address (when you submit a form).

  • Address and project details (if you request service).

  • Payment information (only if you pay online — processed securely by third-party providers, not stored on our servers).

  • Non-personal information such as browser type, device type, and site usage through cookies and analytics tools.

How We Use Information

We use the information collected to:

  • Respond to service requests and customer inquiries.

  • Provide estimates, invoices, and process payments.

  • Send service updates, reminders, or promotions (you may opt out at any time).

  • Improve our website and customer experience.

Cookies & Tracking

Our site may use cookies to:

  • Analyze traffic (via Google Analytics).

  • Remember your preferences for future visits.

You can disable cookies in your browser at any time.

Sharing of Information

We do not sell or trade your personal information. We may share information with trusted service providers (such as payment processors, hosting platforms, or email providers) who help us operate our website and business. Information may also be shared when required by law.

Data Security

  • All sensitive information is encrypted via SSL.

  • Access to your information is restricted to authorized personnel.

  • Payments are processed securely through third-party providers; we do not store credit card numbers.

Your Rights

  • You can request access, correction, or deletion of your personal data by contacting us.

  • You may opt out of marketing emails at any time by clicking “unsubscribe” or emailing us directly.

Children’s Privacy

We do not knowingly collect or market to children under 13.

Compliance

This Privacy Policy complies with U.S. privacy standards, including:

  • CalOPPA (California Online Privacy Protection Act)

  • CAN-SPAM (regarding email marketing)

  • Texas laws related to consumer protection

Contact Us

If you have questions about this Privacy Policy, contact us at:

Brazos Home Services
526 Kingwood Dr., Ste 142
Kingwood, TX 77339
📞 (281) 409-9799
📧 wefixit@brazosplumbing.com